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Frequently Asked questions (FAQs)
Last updated January 11, 2026
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iCreate Media Pvt Ltd, established in the year 2017, is a digital marketing agency located in Mohali, India, offering a wide range of services. The company designs digital solutions that are based on performance-making-and-metrics and are hence very effective in enhancing the online presence of the given business.
Our range of services is inclusive of not only SEO (Google & Amazon), eCommerce marketing, SMM, and ORM, but also content creation, website analysis, designing and developing websites, and running PPC advertising.
Our service is availed by such diverse sectors as advertising and marketing, Fashion & apparel, travel, hospitality, among others.
The aforementioned factors have made us different from the rest.
Marketing is tailored to a specific client by taking business objectives, market, competitors, and audience into account.
Amazon, eBay, Etsy, and Walmart, plus Shopify, WooCommerce, and other prominent online selling platforms, are all part of our eCommerce platform support.
Yes, we certainly do. Our services in the area of Amazon SEO include listing optimization, A+ content, keyword research, and conversion strategy with a strong focus on strategic directing.
Sure thing! We provide Google SEO services that not only cover the entire spectrum from technical optimization to content strategy and backlinking, but also focus on organic growth.
Our SEO approach is based on the research methodology that is ethical, earmarked for long-term sustainable growth with no short-term victories.
Results are different depending on the competition and scope of the project. SEO usually gets 3-6 months of time for a measurable improvement, while PPC can be faster.
Definitely! We are responsible for Google Ads, Amazon Ads, Facebook Ads, Instagram Ads, and other paid campaigns with optimization that is focused on ROI.
ORM is a method that helps in supervising, enhancing, and safeguarding the standing of your brand on search engines, review sites, and social media platforms.
We apply ethical ORM techniques to the tiresome process of negative content suppression, and wherever we can, we promote positive brand sentiment.
For sure! A gifted group of writers is there as a major resource for quality SEO content, and their sole purpose is to deliver first-rate content not just for websites, but also for blogs, product descriptions, and even marketing campaigns.
Certainly! It is the teamwork of our web designers and developers that allows the creation of websites, which are not only mobile-friendly but also dedicated to providing the best possible user experience, high performance, and, most importantly, high conversions.
Definitely! Our website audit deals with the SEO aspect in a very detailed way, besides going through performance, user experience (UX), technical glitches, and content gaps.
To achieve transparency and allow measurable outcomes, we use real-time dashboards that are hooked up to goals, budgets, and Key Performance Indicators (KPIs).
The clients can select the frequency of the report, i.e., either weekly, monthly, or quarterly, depending on the service plan chosen.
We have set up Slack and project management tools for seamless real-time messaging and joint efforts.
We work with international clients; that is a yes! We offer our services in different countries, providing each client with their own account manager and communication according to their preference.
Team drivers have more than ten years of experience in the field, which is backed by a highly trained in-house team and approximately 500 such specialized workers.
We have more than 500 clients already, and we also have a diverse portfolio of industries among them.
Absolutely. Premium clients are given upgraded strategy sessions, more thorough insights, quicker communication, and priority on execution.
The onboarding process begins with a discovery call, audit, strategy planning, goal alignment, and roadmap execution.
We offer monthly and long-term engagement models that depend on clients' needs.
Definitely not! We work together with startups, making their path easier by using economical, growth-oriented strategies.
For Sure. The confidentiality of the clients and the security of the data are the utmost priorities of iCreate Media.
You can get in touch with us through our website, email, or phone, and we will set up a consultation for you.
Yes. We will provide you with the best expert consultations that will help you outline your goals, challenges, and opportunities.
The company’s mission is to provide huge digital marketing solutions along with exceptional client experiences and measurable outcomes, which all together lead to the company's long-term success.
Our primary design stack is built around Figma for interface design, prototyping, and collaboration. We also use FigJam for workshops, Adobe Creative Cloud for specialized assets, and various tracking tools for UX research.
Absolutely. We follow a mobile-first philosophy, ensuring that your digital product looks and performs flawlessly across smartphones, tablets, and desktops.
A Design System is a collection of reusable components and standards (colors, typography, buttons, etc.) that ensure visual consistency as your product grows. For any scaling business, it is essential for maintaining brand integrity and speeding up development.
Timelines depend on complexity. A standard landing page might take 1-2 weeks, while a complex SaaS platform or mobile app could take 4-8 weeks to go from research to final handoff.
Yes. We specialize in product revamps, focusing on modernizing the visual language while fixing existing usability issues and conversion bottlenecks.
Integration is our core strength. Our designers understand modern web frameworks like React and Next.js, ensuring that every design is technically feasible and optimized for engineering.
We are cloud-agnostic but primarily specialize in AWS, Vercel, and Cloudflare. We also manage standard VPS setups like DigitalOcean or Linode depending on your project scale and budget.
We use strategies like Blue-Green deployments or rolling updates with health checks. This ensures that new versions are only served to users once they are fully healthy, while the old version is still running as a fallback.
Yes, we specialize in 'Lift and Shift' migrations as well as refactoring monoliths into modular, containerized architectures that are ready for the cloud.
We follow industry-standard security protocols, including hardening web servers (Nginx/Caddy), implementing strict IAM roles, automating SSL renewals, and using Cloudflare WAF to mitigate DDoS and bot attacks.
Absolutely. We manage domain DNS records, automated SSL certificates via Let's Encrypt or Cloudflare, and ensure all your subdomains are properly routed and secured.
Monitoring toolsets allow us to see resource wastage in real-time. We optimize costs by implementing auto-scaling (scaling down during low traffic) and choosing the most cost-effective instance types for your specific load.
Yes, we can work within your existing accounts as consultants or set up and manage a new environment from scratch, giving you full ownership while we handle the technical complexity.
You can reach us by calling +91 90418 69317 or +91 96460 94101. For detailed discussions, email us at hello@icreate-media.com or hr@icreate-media.com. We usually respond within 24 hours.
The fastest way is to book a free consultation call using the 'Book Free Consultation' button. You can also email us a brief about your project (goals, timeline, and budget), and our team will schedule a call at your convenience.
Yes. We offer a no-obligation 30-minute strategy call to understand your business goals and suggest the right digital solutions — whether it's SEO, web development, performance marketing, or full-scale digital transformation.
Our office is located at Plot No D-160, Top Floor, Phase 8, Industrial Area, Sector 73, SAS Nagar, Punjab 160071 (Mohali). We operate on a hybrid model and are happy to meet clients in person or virtually.
We aim to respond to all inquiries within 24 business hours. Urgent project discussions are usually addressed the same day if we receive your message during working hours (Monday to Saturday, 9 AM – 6 PM IST).
Yes. While our base is in Mohali, we work with clients across India and internationally. Most of our projects are handled remotely with regular video calls and structured project management.
To help us serve you better, please share a short brief including: your business goals, current challenges, target audience, timeline, and budget range (if possible). This allows us to prepare meaningful suggestions before the call.
We prefer to understand your requirements first through a quick call or detailed email. Once we have clarity, we can share a customized proposal with scope, timeline, and investment details.
You can apply by sending your updated CV and portfolio to hr@icreate-media.com with the subject line: “Application for [Role Title] – [Your Name]”. Please include links to your GitHub, Behance, Dribbble, or LinkedIn profile.
Yes, we occasionally offer internships for students and fresh graduates passionate about web development, UI/UX design, SEO, and digital marketing. Internships are usually 2–6 months long and include hands-on project experience and mentorship.
Yes, you are welcome to apply for more than one role if you meet the requirements. We recommend tailoring your application and cover note for each position.
Our typical process includes: 1) Application screening, 2) Initial screening call, 3) Technical or portfolio round, 4) Team culture fit discussion, and 5) Final conversation with the founders. The entire process usually takes 7–14 days.
We look for curious, proactive individuals who are passionate about digital growth, innovation, and craftsmanship. People who take ownership, enjoy solving complex problems, freely share ideas, and want to grow both individually and as part of a high-performing team.
Absolutely. We encourage continuous learning through certifications, internal workshops, and a dedicated learning budget. Team members regularly work with modern technologies like React, Next.js, cloud infrastructure, and performance marketing tools.
We follow a hybrid work model from our office in Sector 73, SAS Nagar (Mohali). Some roles offer more flexibility, depending on the position and experience level.
Native App Development means building separate apps for iOS (using Swift/SwiftUI) and Android (using Kotlin/Jetpack Compose) to deliver the best performance, user experience, and access to device features.
Yes. We build fully native iOS apps using Swift and SwiftUI, and native Android apps using Kotlin and Jetpack Compose.
Native apps offer superior performance, better battery efficiency, smoother animations, and full access to the latest device features (Face ID, ARKit, Android Sensors, etc.). We recommend native when performance and premium user experience are priorities.
Yes. We design and develop responsive apps optimized for iPhones, iPads, Android phones, and Android tablets with proper adaptive layouts.
Absolutely. We integrate REST APIs, GraphQL, Firebase, Supabase, Node.js, Laravel, or any custom backend with secure authentication and real-time data syncing.
Yes. We handle the complete App Store and Google Play Store submission process, including App Store Optimization (ASO), screenshots, privacy policy, and compliance requirements.
Yes. We implement push notifications (FCM & APNs), offline functionality, biometric authentication, in-app purchases, deep linking, and more.
A simple app usually takes 8–12 weeks, while a complex app with multiple features, admin panel, and backend can take 14–24 weeks depending on scope and revisions.
Yes. We offer post-launch support packages that include bug fixes, OS updates, feature enhancements, and performance monitoring.
We primarily work with modern technologies including Next.js, React, TypeScript, Tailwind CSS, Node.js, Laravel, and PostgreSQL. We choose the best stack based on your project requirements and scalability needs.
We build fully custom, high-performance websites from scratch. We never use pre-made templates. Every design and functionality is tailored to your brand and business goals.
Yes. All our websites are built with a mobile-first approach and are fully responsive across all devices — mobiles, tablets, and desktops.
We optimize every website for speed. Our projects usually achieve 90+ scores on Google PageSpeed Insights by using modern frameworks, image optimization, and clean code.
Absolutely. All our websites are built with SEO best practices including clean URLs, proper semantic HTML, fast loading speed, schema markup, and easy Google indexing.
Yes. We develop high-converting eCommerce websites using Shopify, WooCommerce, or custom solutions with Next.js and Node.js, including payment gateway integration and order management.
A standard business website takes 4–8 weeks. Complex web applications or eCommerce platforms usually take 10–16 weeks depending on features and revisions.
Yes. We offer monthly maintenance plans that include updates, security patches, performance monitoring, backup, and content updates.
Yes. We specialize in modernizing old websites — improving design, speed, user experience, and converting them to current technologies like Next.js.
Yes. We build custom admin panels and business dashboards with secure authentication, analytics, user management, and real-time data visualization.
Online Reputation Management involves monitoring, managing, and protecting your brand's digital footprint. We use advanced search optimization to suppress negative narratives while simultaneously amplifying highly positive, authoritative content about your business and executives.
ORM is a strategic, sustained effort. Depending on the authority of the existing search landscape, you will typically observe measurable shifts in brand sentiment and search visibility within 3 to 6 months of proactive management.
While we cannot illegally hack or force third-party platforms to delete legitimate articles, we specialize in aggressive content suppression. We push damaging links off the first page of search engines by outranking them with highly relevant, brand-controlled positive content, heavily diluting their visibility.
We deploy advanced social listening and brand monitoring software to track mentions of your company name, proprietary products, and key executives across news outlets, forums, and social channels in real-time.
Absolutely. Proactive reputation management is the digital equivalent of insurance. By building a strong, impenetrable fortress of authoritative content now, you effectively insulate your brand from future attacks, PR crises, or slanderous competitor moves.
Most agencies focus on word counts and keyword density. We treat content as a technical component of your digital infrastructure. We audit narrative gaps, engineer semantic clusters, and align every piece with your brand’s core authority pillars for measurable unit economics.
Yes. Our team consists of specialized narrative engineers who can synthesize complex industry information into high-authority content. We perform deep forensic research to ensure technical precision for B2B, SaaS, FinTech, and high-growth consumer brands.
Content never exists in isolation for us. Every piece is mapped to your SEO strategy (Pillar-and-Cluster architecture) and optimized for cross-channel amplification—including TikTok scripts, LinkedIn carousels, and high-conversion landing pages.
We have a strict 3-layered editorial pipeline. This includes a forensic plagiarism audit (Copyscape), a technical accuracy review, and a final narrative tuning to ensure total alignment with your brand's unique voice and ambition.
Content is a compounding asset. While immediate engagement occurs on social feeds, search authority typically scales within 3-6 months as our engineered pillars begin to dominate their respective search landscapes to reduce your overall CAC.
We treat PPC as an engineering challenge, not just an ad buy. By optimizing for unit economics and full-funnel conversion mapping, we eliminate budget leakage and leverage smart bidding systems to ensure your ad spend scales efficiently with your business growth.
Our expertise spans the entire digital landscape, including Google Ads (Search, Shopping, Display, YouTube), Meta (Facebook & Instagram), TikTok Ads, LinkedIn Marketing, and Amazon Advertising. We architect multi-channel strategies that capture intent across every touchpoint.
Absolutely. We believe in radical transparency. You get access to real-time dashboards that aggregate data across all channels, giving you instant visibility into your CPA, ROAS, and overall campaign health 24/7.
We use a rigorous, data-backed experimentation framework. We continuously test ad copy, visual assets, and landing page architectures to find winning combinations that lower your acquisition costs and increase qualified lead volume.
Our 'Engineering-First' methodology involves proactive negative keyword management, precision geofencing, and behavioral targeting. We don't just chase clicks; we optimize for intent and quality, ensuring every dollar is deployed where it can drive measurable growth.
SEO focuses on tactical optimizations for search engines, while Search Strategy is a broader, data-driven roadmap. It aligns technical SEO, content clusters, and keyword intent with your business goals to drive long-term organic growth.
We use a multi-layered approach: analyzing high-volume search terms, identifying low-competition 'long-tail' opportunities, and mapping keywords to specific user intent (Informational, Navigational, Transactional) to ensure attract the right traffic.
Yes. Our engineering-first approach covers site speed optimization, Core Web Vitals, schema markup, crawl budget management, and advanced indexing strategies to ensure search engines can easily understand and rank your site.
We focus on high-authority, ethical link acquisition. This includes digital PR, guest publishing on reputable industry sites, and creating 'linkable assets' like research or whiteboard papers that naturally earn backlinks.
Yes. We implement Answer Engine Optimization (AEO) and structured data to help your brand appear in AI-generated answers, snippets, and conversational search results across Google SGE, Perplexity, and ChatGPT.
Yes, our team is expert in managing both Seller Central (3P) and Vendor Central (1P) hybrid accounts, ensuring total brand consistency across all Amazon channels.
While results vary by niche, our data-driven PPC optimization strategies typically yield a 20-40% improvement in ROAS within the first 90 days of management.
Absolutely. We have a dedicated account health team that specializes in resolving policy violations, suppressed listings, and drafting successful Plans of Action (POA) for suspensions.
Yes, we are a global agency. we help brands expand into UK, Europe, UAE, and Japan, handling everything from listing localization to international compliance and logistics.
Yes, every ICM partner is assigned a dedicated Account Strategist who provides weekly updates, monthly performance deep-dives, and 24/7 slack/email support.
We use proprietary tracking sheets and predictive modeling to forecast demand, ensuring you never face stockouts or overstock fees, managing both FBA and FBM logistics.
We engineer strategies for both. For B2C, we focus on high-engagement, shareable content that drives direct conversions, while for B2B, our approach centers on thought leadership, narrative building, and authoritative community management.
We perform a thorough audience audit to determine where your ideal customers spend their time. Depending on the data, we architect content for Instagram, LinkedIn, TikTok, Facebook, Twitter (X), and Pinterest to maximize reach.
Yes, we are a full-stack media production team. We handle end-to-end execution, including copywriting, graphic design, and video editing, ensuring your brand aesthetic remains elevated, cohesive, and professional.
We move beyond vanity metrics (like just followers). We track engagement rates, click-through rates (CTR), earned media value, and most importantly, the direct lead generation and revenue conversions attributed to our social campaigns.
Total control. We operate with radical transparency. You will receive a content calendar in advance for review and approval, ensuring every post completely aligns with your brand voice and strategic objectives.
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